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Contact HelpHub

If something isn’t working, you have a question, or you want to share feedback — send us a message. We’ll do our best to reply within 2 business days.

Email: support@helphub.local

When you email, please include:
  • What you were trying to do (post a task, send an offer, login, etc.)
  • What went wrong (copy the error text if you see one)
  • A link to the task/profile (if relevant)

Safety concerns

For urgent safety issues, please use the Report button on the task or profile. Reports are reviewed as quickly as possible.

  • Suspicious messages or behaviour
  • Spam listings
  • Harassment or unsafe requests

If you feel in immediate danger, contact local emergency services.

Looking for quick answers?

These guides are written for people who aren’t techy — short and step-by-step.

How to use Terms & Conditions

Tip: If you’re not sure how to describe a task, try Get advice first.